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Join this years TM3 Training Academy

Whether you are a Physiotherapist, Pilates Instructor or Receptionist, the TM3 Training Academy is full of business insights and tips for everyone.

Posted 9 August 2021 in , Business and Marketing, TM3 News, Clinical, Events

Healthcare COVID Recovery Survey

We are conducting our COVID Recovery Survey to understand how we can best support you, your clients and the wider healthcare industry.

Posted 9 August 2021 in , Business and Marketing, TM3 News

Helping you back to business with PAYG pricing

Around 16 month ago we introduced a number of changes to ensure our customers could continue delivery of vital services during uncertain times.

Posted 1 July 2021 in , Business and Marketing, TM3 News

Get paid quicker with SMS payment links on TM3

SMS payments can help you improve your customer experience by immersing your clients in a fully digital, self-service experience.

Posted 9 June 2021 in , Business and Marketing, TM3 News

SMS Communications - more than just a text message

Text messages are undergoing a major revolution, and the opportunities that SMS deliver for you to connect with your clients are paramount - discover more.

Posted 1 June 2021 in , Business and Marketing, TM3 News

Transforming healthcare and fitness services with subscriptions

Many different subscription plans can be offered around preventive healthcare solutions with built-in incentives to promote healthy living and a whole-body approach.

Posted 20 May 2021 in , Business and Marketing, TM3 News

Creating enticing introductory offers to attract new clients

By combining a ‘hook’ such as an enticing offer with enhanced brand visibility and an exceptional client experience, you’ll have an effective way to land new clients.

Posted 7 May 2021 in , Business and Marketing, TM3 News

Branding framework for your healthcare or fitness business

You're not just building a business, you're building a brand that lasts. Explore our 5 step frame for building a your healthcare or fitness brand for success.

Posted 15 April 2021 in , Business and Marketing, TM3 News

Why branding is important for healthcare and fitness businesses

Whether you own a private practice or Pilates studio, you’re not just building a business, you’re building a brand and strong branding doesn’t happen overnight.

Posted 7 April 2021 in , Business and Marketing, TM3 News

Will integrated payments help your business grow?

Online payments are secure, easy, and less expensive than traditional offline payment methods like in-person cash, making your business more efficient, productive, and profitable.

Posted 30 March 2021 in , Business and Marketing, TM3 News, Events

5 reasons why TM3 Connect will benefit your business

There are challenges unique to running a private practice or fitness studio including time, budget and people management. Learn how TM3 Connect can solve all of these problems.

Posted 4 March 2021 in , Business and Marketing, TM3 News, Events

Introducing the 2021 TM3 Connect awards!

We are delighted to announce the 2021 TM3 Connect awards, designed to recognise excellence in platform design and innovation in use for TM3 Connect users across all industries.

Posted 10 February 2021 in , Business and Marketing, TM3 News, Events

The acceleration of a cashless society and integrated payments

Over the last 10 months, COVID-19 has changed society as we know it. From the workplace, to the classroom and consumer spending - anything digital has seen rapid acceleration.

Posted 21 January 2021 in , Business and Marketing, TM3 News

Converting website and social media visitors to online bookings

Since March 2020, the landscape across the healthcare, wellbeing and fitness industries has changed dramatically and according to the stats, 70% of people now choose the “message us” button over “call us”.

Posted 11 January 2021 in , Business and Marketing, TM3 News

Deliver Zoom Fitness Classes and Group Sessions

Back in April, we launched our integrated video solution for one-to-one appointments in TM3. Today we are delighted to announce our latest integration, welcoming Zoom to TM3 Connect.

Posted 18 November 2020 in , Business and Marketing, TM3 News

Black Friday & Cyber Monday for Clinics and Studios

Consumers of healthcare services shop around for services that deliver not only quality but also value, and in year where people will have been furloughed or let go from employment, value matters more than ever before.

Posted 2 November 2020 in , Business and Marketing

Multidisciplinary Business Model: Spectrum Health UK

Recently we caught up with a couple of our multidisciplinary clients to find out more about their business model. Based in central London, Spectrum Health UK offer a range of services including classes and appointments.

Posted 21 October 2020 in , Business and Marketing

Deliver virtual classes and group sessions with Zoom and TM3!

Back in April, we launched our integrated video solution for one-to-one appointments in TM3. Today we are delighted to announce our latest integration, welcoming Zoom to TM3 Connect.

Posted 15 October 2020 in , Business and Marketing, TM3 News

Virtual physiotherapy and online pilates

If the Coronavirus has brought any positives, it’s the acceleration of digital transformation in the healthcare and fitness industries. We caught up with a number of our multidisciplinary clients to find out more.

Posted 13 October 2020 in , Business and Marketing

Blue Zinc IT Ltd acquires the trade and assets of Collab IT Pty

Blue Zinc has taken up the delivery of support to existing clients. The transaction has included the transfer of all staff and support resources to ensure a seamless transition for clients, staff and suppliers.

Posted 1 October 2020 in , Business and Marketing

The benefits of a multidisciplinary business model

When you have a one-stop-shop for all health and fitness demands, clients won’t have the need to visit multiple businesses. We caught up with Andra Health to learn more about their multidisciplinary model.

Posted 25 September 2020 in , Business and Marketing

iOS 14 is out but what does it mean for your clinic or studio?

Apple have invested heavily in industries and features that they see as being beneficial to the wellbeing of their customers. With the release of iOS 14 arriving today, what does this mean for your business?

Posted 16 September 2020 in , Business and Marketing

Exploring Google Ads for your clinic or studio

If you are a business owner the chances are that you will have heard of Google Ads. Whilst the thought of getting involved with PPC can be daunting, when executed properly the rewards can be huge.

Posted 13 August 2020 in , Business and Marketing

Why is Google Tag Manager important for your Marketing?

Digital marketing thrives on actionable insight and data. If you can’t measure it – how do you know if it’s worth doing? Learn more about our Google Tag Manager integration.

Posted 28 July 2020 in , Business and Marketing

Automated Waiting Lists – Analysing Service Demand

Gauging client demand and allocating resource can be difficult even in normal times. If a class is full, could you confidently schedule another safe in the knowledge that it would fill up?

Posted 14 July 2020 in , Business and Marketing

Scaling Back To Full Operations After COVID-19

During the initial recovery period, your business will face fundamental challenges including client behaviours and economic challenges. How can you ensure you are reactive?

Posted 8 July 2020 in , Business and Marketing

Therapy, Fitness and Wellness Reporting: What and Why?

You can have the slickest branding, top therapists or instructors, coolest space, and most competitive prices but if you can’t measure the success of your activities, how can you plan for growth?

Posted 2 July 2020 in , Business and Marketing

Avoid These Speedbumps For Marketing Success

Even the most seasoned marketers encounter problems with campaigns or need a few pointers. We have collated a list of common marketing speedbumps for clinics and studios and how to avoid them.

Posted 17 June 2020 in , Business and Marketing

Optimise your Physiotherapy Website for SEO

Since August 2018, Google has been paying closer attention to the websites of companies in industries that it considers to have a major influence on the future of health and wellbeing of its customers.

Posted 8 June 2020 in , Business and Marketing

Paul Gough Interview Part Two: Opportunities after Coronavirus

Following on from part one of our interview with TM3 customer, clinic owner, author and business coach Paul Gough. In part two of our interview, Paul discusses opportunities presented by the Coronavirus pandemic.

Posted 5 June 2020 in , Business and Marketing

Streamlining processes for post-Coronavirus success

Recovering from Coronavirus will likely mean streamlining operations at your clinic to allow for more efficient processes - are you best placed for attracting and retaining business?

Posted 2 June 2020 in , Business and Marketing

Paul Gough Interview Pt1: The effects of Covid-19

Paul is a long standing TM3 customer, former professional football physiotherapist, private practice owner, author and business coach. We caught up with him to get his thoughts on the future of the MSK industry.

Posted 29 May 2020 in , Business and Marketing

Reducing Admin Overheads Whilst Increasing Revenue

With so many uncertainties for clinic owners in coming months. Is it possible to save money on admin overheads whilst increasing output and improving your digital presence?

Posted 27 May 2020 in , Business and Marketing

Phishing Attacks and Covid-19

Whilst the country stands united in the fight against Covid-19, there remains an element of our global society that look to exploit the situation via phishing attacks which can harm your business.

Posted 17 April 2020 in , TM3 News, Business and Marketing, Support

Interview: Excel Physiotherapy

We caught up with Jenny Murray, co-founder of Excel Physiotherapy and Sports Injury Clinic to find out how she has successfully adapted to delivering remote consultations.

Posted 7 April 2020 in , TM3 News, Business and Marketing, Support

New Feature: Telehealth on TM3

Deliver remote consultations and ensure your patients recovery journey doesn't lapse during social disctancing with our latest innovation, Telehealth on TM3 - available with online payments.

Posted 31 March 2020 in , TM3 News, Business and Marketing, Support

Contacting Clients During The Coronavirus Outbreak

During these challenging times and with the Covid-19 outbreak creating an ever evolving situation, we understand that you will need to send correspondence to your client list.

Posted 19 March 2020 in , TM3 News, Business and Marketing, Support

Take Advantage Of The Subscription Society

Subscriptions aren’t just beneficial to your business, they also offer customers are sense of regularity, convenience and belonging to your brand – reducing churn and ultimately creating advocates.

Posted 16 March 2020 in , TM3 News, Business and Marketing

Step Into The Self-Service Society

Your clients like to be able to book things in their own way, at a time that suits them and they enjoy the freedom of self-management however does your current software allow for this?

Posted 10 March 2020 in , TM3 News, Business and Marketing

Introducing TM3 Connect for Clinics and Classes

Connect is packed with new features that make managing, marketing and maintaining all aspects of your clinic, classes or sessions as efficient as possible.

Posted 9 March 2020 in , TM3 News, Business and Marketing

Meet The Team: Conor Johnston, Security Engineer

Did you know, that unlike most of our competitors, we have a dedicated infosec and data security team to protect the clinics using our software as well as customers at their clinic.

Posted 24 September 2019 in , TM3 News, Business and Marketing, Clinical, Support

Online Bookings For Clinics: Social Media and Mobiles

Online Bookings for Clinics, are they worth it? Yes, of course they are but how can your clinic make the most of your online bookings software? Discover our top tips for online success.

Posted 18 September 2019 in , TM3 News, Business and Marketing, Clinical, Support

Feature Release: BUPA Report on TM3

Now and then we release a new feature that you won’t find on Cliniko, Power Diary or any other practice management software. Today we are delighted to announce the release of our BUPA Report!

Posted 11 September 2019 in , TM3 News, Business and Marketing, Clinical, Support

What Practice Management Software is best for your clinic?

With so many things to consider when searching for a practice management system from support to bookings and invoicing, what things should you look for in a solution for your practice?

Posted 23 August 2019 in , TM3 News, Business and Marketing, Clinical, Support

The Industry 3 Years On: Retaining Patients

Following on from our last blog on how to attract patients to your clinic in 2019, discover our top tips for patient retention and how you can utilise your practice management system for growth.

Posted 13 August 2019 in , Business and Marketing, TM3 News

The Industry 3 Years On: Attracting Patients

Back in 2016, we featured a blog on attracting and retaining patients in a competitive market. Since then a lot of things have changed; discover our latest tips on growing your practice.

Posted 6 August 2019 in , Business and Marketing, TM3 News

What Do Our Clients Say About TM3: Pain Points

After sharing feedback on what our customers loved about TM3 when asked, we felt it was only right to address their pain points with the software and what we are doing about them...

Posted 30 July 2019 in , TM3 News, Business and Marketing

What Do Our Clients Say About TM3: The Good

Recently we ran a campaign in order to get some honest reviews from our users, allowing us to find out what people really thought about our software! Find out what they said...

Posted 26 July 2019 in , TM3 News, Business and Marketing

Getting The Most Out Of TM3: Do Next Screen

Ensuring your practice performs to its full potential means staying on top of lapsed payments, ensuring follow-ups are made and patients are recovering well. Disover how TM3 makes this easy.

Posted 23 July 2019 in , TM3 News, Business and Marketing

GDPR: More Than Just A Tick Box Exercise

Whilst GDPR should never have been viewed as a tick box exercise, this week a few companies felt the effects of the legislation. Could your clinic survive a fine for a breach?

Posted 10 July 2019 in , TM3 News, Business and Marketing, Clinical, Events

New Feature: Introducing e-Signatures!

At TM3, we’re all about constantly improving our practice management software for our clients. Today we are delighted to share yet another new feature release with you!

Posted 27 June 2019 in , TM3 News, Business and Marketing, Clinical

Getting The Most Out Of TM3: SMS Options

It's no secret that DNAs and cancellations being one of the biggest problems for clinics, discover how to personalise your SMS options to protect revenue at your practice with TM3.

Posted 25 June 2019 in , TM3 News, Business and Marketing, Clinical

Getting The Most Out Of TM3: Consent Options

GDPR compliance and patient consent play key roles in the operations and running of your clinic. Discover how to organise patients by consent on TM3 with our top tips videos.

Posted 21 June 2019 in , TM3 News, Business and Marketing, Clinical

How To Reduce DNAs At Your Clinic This Summer

A practitioners biggest headache is often cancellations and DNAs. The thing is, there are no winners when it comes to cancellations or a DNAs. How can you reduce DNAs this summer?

Posted 18 June 2019 in , TM3 News, Business and Marketing

Leave A Review And Earn A Reward

Customer feedback is hugely important in how we shape our software, if you are a TM3 user we are offering the chance to earn yourself a reward for leaving a review of our software.

Posted 17 June 2019 in , TM3 News, Business and Marketing

Getting The Most Out Of TM3: Dynamic Reporting

Reporting plays a vital role both the output of your clinic and the running of your business. Disover how you can get the most out of reporting on TM3 with our top tips videos.

Posted 11 June 2019 in , TM3 News, Business and Marketing

How To Spend Time During Cancellations This Summer

With family holidays competing for patients’ time, you might find your clinic has quite a few cancellations and schedule gaps. So how are gaps in the diary best spent?

Posted 6 June 2019 in , TM3 News, Business and Marketing

What Is New In The Release Of TM3 2.9?

You’ll probably have heard about our recent Mailchimp integration release, which was the first of many upcoming releases. So, what's new in the release of TM3 2.9?

Posted 4 June 2019 in , TM3 News, Business and Marketing

Keeping Your Clinic Running This Summer

Summer is just around the corner. As a practice owner, you’ll be no stranger to making sacrifices in order to keep your clinic running smoothly but this shouldn't mean you do without a break.

Posted 29 May 2019 in , TM3 News, Business and Marketing

GDPR: One year on, what about Brexit?

Every time you switch on the news or browse through your social media channels, you’ll be certain to see a mention of Brexit. So what does the prospect of leaving the EU mean for your practice?

Posted 24 May 2019 in , TM3 News, Business and Marketing

GDPR: One year on, what are the changes?

This week marks the first birthday of the introduction of GDPR, and whilst most of us won’t be celebrating the landmark with cake and balloons, there have been some notable changes.

Posted 21 May 2019 in , TM3 News, Business and Marketing

Are You Falling Short On Patient Engagement?

With so many clinics to choose from in a competitive market, are your patients effectively engaged, involved and valued or do you risk losing them to another clinic?

Posted 16 May 2019 in , TM3 News, Business and Marketing

TM3 announces IPPTA sponsorship for Namibia

We are delighted to announce that we will be sponsoring Namibia's membership to the International Private Physical Therapy Association (IPPTA) for the next 12 months.

Posted 14 May 2019 in , TM3 news, Business and Marketing, Events

Are You Losing Patients To Online Bookings?

In todays culture of convenience, patients like to book things the way they like. Is your practice set up to effectively compete at retaining and acquiring patients online?

Posted 10 May 2019 in , TM3 News, Business and Marketing

Mailchimp Integration on TM3

We are delighted to announce Mailchimp integration on TM3, a plug-in designed to help your practice stand out from the crowd, improve patient engagement as well as acquire and retain patients.

Posted 7 May 2019 in , TM3 News, Business and Marketing, Clinical

Team TM3: Pete McMorrow

Pete leads our Client Relationship and Sales teams and knows our customers like the back of his hand. We caught up with Pete to find out a bit more about his career journey at Blue Zinc.

Posted 18 April 2019 in , Business and Marketing, Support

Team TM3: Aodín Gallagher

We caught up with Aodín, our Techinal Support Lead here at TM3, to find out a bit more about our her background, our support function and what goes on behind the scenes here at TM3.

Posted 15 April 2019 in , Business and Marketing, Support

TM3 joins forces with the ISCP and CPPP.

We are delighted to announce that we have struck a new partnership with the professional organisations representing Physiotherapy in Ireland, the ISCP & CPPP!

Posted 9 April 2019 in , TM3 news, Business and Marketing, Events

Team TM3: Niall McKeever

Meet Niall, a TM3 Sales Consultant whose career story is a bit different to your average. We caught up with Niall to find out about his background in sports, the transition into sales and what he enjoys most about his role here at Blue Zinc.

Posted 3 April 2019 in , Business and Marketing, Support

What Is New With TM3?

Here at TM3, innovation is key! We are always looking for new ways to improve our software and service and the beginning of 2019 has been no different.

Posted 11 March 2019 in , Business and Marketing, Support, Events, Clinical

GDPR - Data Subject Rights

This is the 4th blog in our series about GDPR. In this blog we will talk about what rights data subjects have under GDPR.

Posted 20 April 2018 in , Business and Marketing, Support, Events, Clinical

GDPR - Processing Personal Data

This is the 3rd blog in our series about GDPR. In it we will talk about processing personal data and the legal basis you have for doing so.

Posted 18 April 2018 in , Business and Marketing, Support, Events, Clinical

GDPR - Principles and Processes

In this blog we will look at the core principles of GDPR and how these may affect your processes.

Posted 5 March 2018 in , Business and Marketing, Support, Events, Clinical

GDPR - What will the new law mean for clinics?

GDPR is a new set of data protection laws coming into effect in May 2018. How will this affect you and your clinic?

Posted 30 January 2018 in , Business and Marketing, Support, Events, Clinical

Online Bookings - are they worth it?

Online bookings offer the ability to display your availability, allow the patient to choose and book a slot, and register the patient's contact details in your database.

Posted 12 June 2017 in , Business and Marketing, Support, Events, Clinical

TM3 Clinical Notes Launch Was A Great Success!

After 2 years of development, many hours preparation, countless sore heads, and 4 launch events, we are happy to announce TM3’s new clinical notes are now launched and ready to impress practitioners worldwide.

Posted 14 February 2017 in , Business and Marketing, Support, Events, Clinical

Physio First online booking feature is finally here!

2017 has started with a bang! Today, is the day that Physio First release their online booking feature. This is fantastic news for Physiotherapists across the UK and will see a huge improvement in how patients can book appointments.

Posted 30 January 2017 in , Business and Marketing, TM3 News, Events

TM3 Clinical Notes Launch Dates Released

Blue Zinc introduces you to the next wave of innovation with TM3's New Clinical Notes, giving you greater flexibility and clinical functionality built around the people who matter most. TM3’s new clinical notes is highly anticipated with hundreds of practitioners signed up to the launch already.

Posted 23 January 2017 in , Business and Marketing, Support, News

Should I set goals with my patients?

In terms of musculoskeletal care, goal setting is used to define what outcomes your patient wants to achieve, and how you are to go about achieving these outcomes e.g. I would like to walk 10,000 steps per day.

Posted 16 December 2016 in , Business and Marketing, clinical

3 weeks, 4 conferences, 1 TM3, and 1 HUGE surprise

TM3 will be travelling far and wide this November, attending a total of 4 conferences. This is a great opportunity to catch a glimpse of TM3 in all its glory!

Posted 3 November 2016 in , tm3 news, business and marketing, events

Single Practitioners Improve Your Workflow With These 5 Tips

After a short analysis of single practitioner clinics, we found there to be 5 areas for inefficiency.

Posted 4 October 2016 in , Business and Marketing, News

Physio First And Blue Zinc Become Transformational Partners

Physio First and Blue Zinc have entered into a transformational partnership which will provide unique benefits to private physiotherapists across the UK.

Posted 23 September 2016 in , tm3 news, business and marketing, events

World Physical Therapy Day : Celebrate with TM3!

World Physical Therapy Day was started by WCPT way back in 1996, a full 20 years ago when Spice Girls were number 1 in the charts with Wannabe.

Posted 1 September 2016 in , tm3 news, business and marketing, events

Reduce DNAs: How to conquer patient non attendance

The biggest headache and frustration for many clinics is cancellations and DNAs. You see, the thing is, no one wins with a cancellation or a DNA.

Posted 1 September 2016 in , tm3 news, business and marketing, clinical

Mairi Menzies increased her physiotherapy appointments by a huge 30% using 24/7 Reception

Recently we paid Mairi a visit to see how the world's leading private practice software was benefiting her practice. Mairi informed us how our 24/7 reception services had 'increased her appointments by 30%'

Posted 5 August 2016 in , tm3 news, business and marketing

5 tips on how to create an effective clinic training plan

To fully benefit from your clinic software, you must first gain a high-level understanding of it. To create a successful training plan for your practice, there are a few things, clinic side, you can do to help ensure the best possible outcome. Today, we want to share with you 5 training elements your practice needs to consider in order to make an effective training plan, making training your staff as simple as possible.

Posted 14 July 2016 in , tm3 news, Business and Marketing, Support

TM3 win Visitors Choice Award at the COPA show in London

We won!! TM3 is delighted to announce we won the Visitors Choice Award at the 2016 Physical Rehab World Awards

Posted 1 July 2016 in , tm3-news, Business and Marketing, events

TM3 has been shortlisted for the Business Service Of The Year Award

TM3 private practice software has been shortlisted for the Business Service Of The Year Award at the COPA Exhibition which takes place on 15-16th June.

Posted 13 June 2016 in , tm3 news, business and marketing, events

TM3 will be exhibiting at the COPA Exhibition 2016 in London

Attracting and retaining patients are two quite specific yet different challenges a clinic faces. It’s probably one of the questions most frequently asked and a topic which I have spoken on at conferences many times.

Posted 9 June 2016 in , tm3 news, business and marketing, events

5 tips on how to attract and retain more patients

Posted 8 June 2016 in , Business and Marketing

Electronic clinical notes, fears, hopes and solutions!

Recording patient notes electronically ensures they are legible, something that is not always the case with handwritten notes. This can be important when records need to be accessed by fellow practitioners, or supplied to an authorised third party.

Posted 1 June 2016 in , Business and Marketing, clinical

TM3 video transcript

TM3 combines the POWER and SECURITY of desktop software, with the FLEXIBILITY of a cloud solution. Operating on any device, TM3 gives you the freedom to practice wherever and whenever you like.

Posted 26 May 2016 in , Business and Marketing, TM3 news

Think of your clinic as a patient

Your practice management system should be considered to be the neural network of your business. It collects and processes what is happening in your clinic. Some of this is might be conscious actions such as adding expenses and other parts might be automated, like invoices and receipts.

Posted 6 May 2016 in , Business and Marketing, Support

With TM3 there is no need to worry about security clouding your judgement

So, with TM3, you have flexibility and safety all in one. It also means that you have access to our other cloud services Pronto, Online bookings and many more features which 10,000 practitioners worldwide enjoy on a daily basis. So, for now, my head might be in the clouds but at least I know where my data is!

Posted 29 April 2016 in , TM3 news, Support

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